Ticket #87 (closed feedback: fixed)

Opened 5 years ago

Last modified 5 years ago

Comments on certain users

Reported by: xcromwell Owned by:
Priority: minor Milestone: Fedora 16
Version: Severity: Neutral
Keywords: Cc:
Blocked By: Blocking:


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This feedback is:

[ ] Positive 
[ ] Negative
[x] Neutral

My IRC nick is: MarkGreenwood_ ( Sometimes Mark_ )

Please briefly describe the interaction that caused you to file this ticket: I tried many times to get help easily in the IRC support channel but unfortunately what I get instead doesn't always come with a positive or helpful responce. I always try to be as clear and descriptive as possible with my problems and am always very polite. As an example, I have this question that I posted today but without any responce. "[06:40] <MarkGreenwood_> Hello everyone ! So I am using F16 with GNOME 3.2 and a dual monitor setup. I changed my primary display with xrandr and run the command everytime I log in. That works "fine" but I have some problem with Firefox. When I start it, it always starts in my other monitor (!=primary) and when I want to listen to a video in fullscreen, it also plays in my other monitor. Is there any way to define which dislay is default like in Ubuntu ?"

My questions are usually fairly simple and for an experienced and WILLING user should be very easy to fix/help. Though I don't get help often. In a recent encounter about a day ago, I tried to get help with some faulty ATI drivers on Fedora 16 and I was told to go away and such. Users involved were EvilBob? and another which I don't remember the nick. I find this kind of happens quite often while trying to get help with simple questions. Wierd ?

That said, I do get very good help also quite often from the community, which is absolutely amazing. Without all the great willing people like xaphir, I could not use Fedora at it's best !

Please note other IRC nicks that are involved in this interaction: EvilBob?, xaphir Please describe what action or positive change could be adopted based on this feedback:

Any additional notes or logs:

Thanks for your feedback!


19 Mark_.txt (6.1 KB) - added by bjensen 5 years ago.
Log relevent to ticket #87 - #fedora Start when user joins End when they part.

Change History

comment:1 Changed 5 years ago by xcromwell

May I also add that my native language is NOT english I may not be as clear as a true english person would be but I do think I make some kind of sense. ( PS.: I'm french Canadian )

Changed 5 years ago by bjensen

Log relevent to ticket #87 - #fedora Start when user joins End when they part.

comment:2 follow-up: ↓ 3 Changed 5 years ago by bjensen

I am sorry you felt I was obligated to help you, I am not nor are you entitled to any help. If I had known of your affiliation to SILO and especially xaphir(eldric). You have directed people to xaphir's channel in to past for help, why don't you get help there also?

I wish you the best of luck in the future.

comment:3 in reply to: ↑ 2 Changed 5 years ago by bjensen

Replying to bjensen:

I lost some text there, "If I had known of your affiliation to SILO and especially xaphir(eldric) I would not have bothered to acknowledge you at all. I've no interested in your games or theirs."

comment:4 Changed 5 years ago by kevin

Thanks for the feedback!

A few questions/observations:

a) I don't think your dual monitor question is "fairly simple". Did you get it solved?

b) Were the 'faulty ati drivers' the amd/ati 'catalyst' ones? Those are closed source and not shipped by Fedora. While we can try and help as best we can with them, they are really outside our area. ;(

c) You mention "xaphir". Did they answer your question? What was their answer?

d) Sometimes there is not anyone around who knows the answer to specific questions. In those cases you simply need to try again later, or try alternate support options (forums, mailing lists, amd/ati forums, google, etc).

Thanks again for the feedback.

comment:5 Changed 5 years ago by kevin

  • Status changed from new to closed
  • Resolution set to fixed

Thanks for your feedback. Feel free to re-open if you have further suggestions or would like to answer the questions above.

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