This feedback is: {{{ [*] Positive [ ] Negative [ ] Neutral }}}
My IRC nick is: tux21b
Please briefly describe the interaction that caused you to file this ticket:
I had some troubles with missing packages after the upgrade to F16 (namely gnome-contacts, gnome-documents, ...) using preupgrade and !KolonelPanic send me this extremely useful link (1) to clean-up after the upgrade.
1: http://fedoraunity.org/Members/fenris02/post_upgrade_cleanup
Please note other IRC nicks that are involved in this interaction:
!KolonelPanic
Please describe what action or positive change could be adopted based on this feedback:
Any additional notes or logs:
I am visiting #fedora occasional whenever I have a problem with the distribution (most of the time after upgrading, so about 2 times a year) and as far as I remember all my questions in the past years have been answered immediately in a pleasant way.
Big kudos to fenrus02 for that great document, I know it gets linked to a lot and is very helpful post-upgrade no matter what method was used.
Reviewing my log here you were very clear to your problem that helped a helper help you resolve it. Not all users, I hate that term we are all users, are as willing or able to be clear on a problem. They also at times argue about the solution even if it's a common one, then they file negative tickets.
Thank you for the positive feedback about fenrus02's page and the help you got.
-- Bob
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