#44 First time F14/#fedora user experience
Closed: Invalid None Opened 13 years ago by soreau.

This feedback is:

[ ] Positive
[X] Negative
[ ] Neutral

My IRC nick is: soreau

Please briefly describe the interaction that caused you to file this ticket:

I am frustrated by the response I got from a known problem user on irc and the fact that an op labeled me as a troll for getting upset at him.

Please note other IRC nicks that are involved in this interaction:
[R], DiscordianUK

Please describe what action or positive change could be adopted based on this feedback:
This op in particular should not make these comments to a new fedora user:
<DiscordianUK> troll
<DiscordianUK> ahh you're on #ubuntu
<DiscordianUK> I thought I smelled a troll
<DiscordianUK> You are trolling here sir

Any additional notes or logs:

<rushfan> soreau: just calm down
<soreau> alacarte should already be installed by default
<soreau> rushfan: Ok
<DiscordianUK> I also have no time for fools like you
<[R]> you shoud'nt be swithcing to an new dist if you have no time to read its docs
<soreau> ok 'sudo yum install alacarte' seems to be working
<soreau> [R]: STFU
<soreau> I don't have time for your comments
<[R]> lol
<soreau> Also, I was not pleased to find my user was not part of sudoers file by default
<DiscordianUK> troll
<soreau> Since it's the only user on the machine
<[R]> soreau: fedora doesnt configure sudo by deafult
<soreau> /ignore [R]
<soreau> oops
<[R]> DiscordianUK: good, now i can call him the idiot taht he is
<soreau> [R]: You can't even spell
<soreau> Who;'s the idiot now
<[R]> i thought you put me on ignore
fedbot gives channel operator status to DiscordianUK
<DiscordianUK> are you gonna behave soreau ?
<soreau> DiscordianUK: Yes as long as [R] does too
<DiscordianUK> Play nice then please
<soreau> Ok
fedbot removes channel operator status from DiscordianUK
<soreau> Man, it takes an act of congress to get a package installed :P
<soreau> Have to confirm twice already
<DiscordianUK> ahh you're on #ubuntu
<DiscordianUK> I thought I smelled a troll
<fedbot> Please visit our trac instance at https://fedorahosted.org/irc-support-sig/ and file a feedback ticket telling us about your experience in #fedora. Thanks in advance for your feedback.
<[R]> troll-o-vision
<soreau> DiscordianUK: So according to you, everyone in #ubuntu is a troll
<soreau> ...
<soreau> ?
<DiscordianUK> You are trolling here sir
<soreau> No I am not, I'm trying to get help with F14 as a new user
<DiscordianUK> Then I suggest you don't fight off people like [R] who might help you
<soreau> Now when I start vncviewer, it starts on the right output, not the main one as expected
<soreau> Is there a way to fix this or is it a wm issue?
<dvanstone> soreau: change the display numbers ?
<soreau> dvanstone: How do you mean?
<soreau> dvanstone: Other apps start on the primary output
<soreau> all other apps I've started so far, at least
<DiscordianUK> Right I must sleep
* DiscordianUK has quit (Remote host closed the connection)

The op is DiscordianUK and [R] is an irc user I've known for years from several different channels. He is very abrasive and always says 'read docs' or 'man this' and never offers any real help. The op called me a troll several times and acted like I was the bad guy. In any event, I did not appreciate this at all in the slightest and I believe this op should have handled things in a much more professional manner instead of 'flashing his headlights' as an op and calling me a troll several times when I am trying to get noob help.


I'll review the entire logs of this exchange. However from what I am seeing I doubt you will approve of my opinion.

I'm closing this ticket, there is little here to fix. The user is antagonistic, rude, abusive and insists on insulting people. The Fedora IRC community does not need people like this. The user has been banned, the ban was more than justified in my eyes.

We are sorry that Fedora does do things the way his other distro(s) does but venting and being abusive on the support channel is not the way to resolve it. Just because distroA does things different does not mean it's the right way to do things in Fedora and the reverse is true also.

I wish the user the best of luck in finding a distro they are happy with.

reading over the full log this person came in to the channel looking to pick a fight from the beginning, Reading the rest of the log after the ban you can tell this person only wanted to be spoon feed and would not read the documentation he was pointed to

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