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My IRC nick is: pakdog

Please briefly describe the interaction that caused you to file this ticket:

Was able to get a what was for me a very challenging problem with a printer solved. The individuals who helped me, one in particular (nirik), were very patient and willing to explore the problem with me and led me to the solution. I learned a few things along the way, too.

Please note other IRC nicks that are involved in this interaction: nirik, daMaestro

Please describe what action or positive change could be adopted based on this feedback:

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Thanks for your feedback!