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My IRC nick is: kriston on freenode (a registered nick)

Please briefly describe the interaction that caused you to file this
ticket:

Asking of any question results in Ops and participants berating the asker of the question instead of providing the actual answer to the question. Why are you even providing an IRC channel if the users of such channel not only will not answer simple questions with actual answers, and will then "quiet" the user who asks for the actual answer? Note that the "answers" provided by so-called IRC "helpers" are universally "go google your question." Of course, we already did that. If you're going to provide a chat room to help people, you should actually help people. Otherwise, close the chat room. Helping does not include "Use Google" as the so-called "solution." If you're going to do that, please, close the room. You re-enforce the overwhelmingly negative opinion of the Fedora Project when you allow this to happen.

Please note other IRC nicks that are involved in this interaction:

fenrus02, who was not able to provide any sort of useful answer besides insults.
majorlinux, who provided a genuinely useful answer that did solve my problem, and whom I truly would like to thank.
satellit_e, who also provided a useful answer.
nathan28, who provided a useless answer, including a "google it," which is useless and inappropriate.
StillBob, who stated "Lazy is demanding," another useless answer that is insulting.
fenrus02, who "quieted" my account because of a perceived offensive acronym in response to his repeated, useless comments.

Please describe what action or positive change could be adopted based on
this feedback:

Do not quiet users who state the obvious: that the IRC chat rooms are not useful because most of the users feel the need to disparage any sort of person who asks a question. The rest of them merely say "google it" instead of providing actual, practical answers to any question. Just close the room--the image of Fedora Project is not served by these people.

Any additional notes or logs:

I have more than twenty-five years of experience in Unix and on IRC. The organizations I am involved with universally decide not to use Fedora because of its strikingly juvenile community. If the Fedora Project truly supports "community," then the IRC chat rooms should be closed permanently. The endless beratement of users asking questions is shameful and the Fedora Project should be embarrassed by it.

Thanks for your feedback!

You're welcome, but I sincerely doubt you will use any of this feedback. I'm stating this for the record.