= phenomenon =
As working on ticket 2537 I released my ownership of package "gdb" from user "jkratoch". But I can no longer re-acquire the ownership to user "jkratoch". (I do not try to change the user so far.)
= reason =
It pops up a window "Request failed." without any other reason. As the communication is https I do not easily see why.
= recommendation =
Web browser screenshot. fpkg.png
Looks like we aren't catching an error that we should and properly formatting it for display but the core of the problem is this:
[Wed Jan 05 07:13:17 2011] [error] Fault: <Fault 51: "There is no user named 'jan.kratochvil+old@redhat.com'. Either you mis-typed the name or that user has not yet registered for a Red Hat Bugzilla account.">
So you need to set your fas account to be a valid bugzilla account. (or set your bugzilla account email to match the email in fas).
Thanks for info, yes, this is the fault. But please do print the real error.
Is this solved now with pkgdb2?
Pkgdb2 will check if the user is in the packager group and we separately check hourly if all the packager have a bugzilla account.
So if we have the situation:[[BR]] 1/ a packager updated his/her FAS detail [[BR]] 2/ did not create the corresponding bugzilla account [[BR]] 3/ we did not notify him/her and he/she did not act upon it [[BR]] 4/ that packager is trying to take on an orphaned package [[BR]]
Then the problem will occur again, but this time I'll get an email for every failed attempt.
Otherwise we should be safe.
Fixed in https://github.com/fedora-infra/pkgdb2/commit/0ddc2ba96a25379b9af3577ce80a5a840e0cd6b2 which will be part of the next release
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