Please contact Harish via email and make the arrangements (postal address and so on), BTW it would be fast and cheaper to produce them locally, how about the idea ?

Do email me the mailing address and a phone number.

Thanks.

any updates on this?

No response for two weeks. Should this be closed?

Replying to [comment:5 tuanta]:

No response for two weeks. Should this be closed?

Those DVD had arrived long ago, but the FedEx guys didn't dropped that package at my address. They gave me papers instead to collect it from the government custom warehouse. I went there only to found that I have to pay a huge amount (100 US$+) as some wired surcharges/duties/fees. I told them these are free gifts and contain no commercial value. They asked me to collect a NOC from BCC (Bangladesh Computer Council - the Government's computer authority). And my application to the BCC got no reply until now. After couple of follow up over the phone, they replied, they've collected one DVD from the customs warehouse to check the content and will issue me a NOC few days later. I called four days later and freaked out, when hared that no one knows about my application and asked me to apply again.

It seems, it would have been better to produce locally as I did earlier for [http://maktrix.files.wordpress.com/2010/12/fedora14media.jpg Fedora 14].

Anyway, I am closing the ticket. now.

Hold on please.
1. Has this been reimbursed? It's bad that you had to pay money, but I think Fedora should reimburse you. Please attach a receipt and reopen this ticket to get your money back.
1. It seems Harish shipped the media, right? Was the pacakge shipped with the [https://fedoraproject.org/wiki/Customs_letter_for_Fedora_media customs letter]. It clearly states the media are non-comercial and have a value of USD 0.15 each. For 200 media this would be USD 30, so taxes shouldn't be higher than a few USD.
1. To avoid situations like this in the future, we need to figure out what went wrong. Can you please document what paperwork is needed and where to get it in the wiki?

Replying to [comment:7 cwickert]:

Hold on please.
1. Has this been reimbursed? It's bad that you had to pay money, but I think Fedora should reimburse you. Please attach a receipt and reopen this ticket to get your money back.

[I dont think Mak did any payment, but however if there is any please respond, we can take care of that for sure]

1. It seems Harish shipped the media, right? Was the pacakge shipped with the [https://fedoraproject.org/wiki/Customs_letter_for_Fedora_media customs letter]. It clearly states the media are non-comercial and have a value of USD 0.15 each. For 200 media this would be USD 30, so taxes shouldn't be higher than a few USD.

[I have faced same in Sri Lanka, cost of one unit is noted as USD 0.15 (for 200 media). But whatever noted this problem exists. This letter is not considered a legal document in our context. So claiming tax is really hard.]

1. To avoid situations like this in the future, we need to figure out what went wrong. Can you please document what paperwork is needed and where to get it in the wiki?

[Since this is the typical situation in the region I dont think this is worthy, this is something we need to live with. But if you are ok with documenting please do it.]

Replying to [comment:8 bckurera]:

[Since this is the typical situation in the region I dont think this is worthy, this is something we need to live with. But if you are ok with documenting please do it.]

I can hardly document German or European requirements, but of course I know nothing about the situation in Bangladesh or anywhere else in APAC. This is something for the local people to figure out and document.

I find it hard to understand your opinion. If we had this paper, we could have avoided costs and trouble, but you say this was "typical in the region" and don't want to try changing it? The fact that we didn't make it this time doesn't mean we shouldn't try again.

Replying to [comment:7 cwickert]:

Hold on please.
1. Has this been reimbursed? It's bad that you had to pay money, but I think Fedora should reimburse you. Please attach a receipt and reopen this ticket to get your money back.

I didn't have to pay. They asked either I pay or prove that those DVD contain no commercial value and are gift.

1. It seems Harish shipped the media, right? Was the pacakge shipped with the [https://fedoraproject.org/wiki/Customs_letter_for_Fedora_media customs letter]. It clearly states the media are non-comercial and have a value of USD 0.15 each. For 200 media this would be USD 30, so taxes shouldn't be higher than a few USD.

Harish shipped the media and he did send the necessary documents as well. The FedEx guys delivered the documents only and asked me to go and collect DVD myself.

1. To avoid situations like this in the future, we need to figure out what went wrong. Can you please document what paperwork is needed and where to get it in the wiki?

It's the inefficient government personnel and their unwillingness to cooperate; paperwork won't move ahead things without speed-money (read bribe). We have world wide bad reputation on this [0]. So, it's kind of administrative obstacle which cannot be overcome.

I have had produced DVD locally[1]; though wanted to bring DVD, like you I am not convinced that producing locally is THE best idea. Moreover, usually I try to avoid getting involved with community cash as much as I can.

[0] http://www.business-anti-corruption.com/country-profiles/south-asia/bangladesh/corruption-levels/customs-administration/
[1] http://maktrix.files.wordpress.com/2010/12/fedora14media.jpg